I never received my tracking information.

There are a few reasons this may have happened. 

First, if there may have been a typo in your email address in your Cocktail Courier account. If this is the case, you will not be able to receive order updates via email. 

Secondly, please check your spam folder - the tracking email may be hiding in there!

Lastly, it may be a local carrier that may be delivering your order. For those details, please contact us at [e-mail].

Remember, you can always check the status of an order via your Cocktail Courier account!  See the article titled "How Can I Track My Package?" to learn more.